We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.

Role: Financial Coordinator 

Job Type: Non-exempt

Reports To: Doctor & Practice Manager

Description: Financial Coordinators are responsible for verifying insurance and benefits, submitting all claims for new and existing patients, and credentialing the practice with new insurances or existing in-network insurances when needed. They follow up with insurance companies to ensure processing/payments and identifies when a patient transfers out of discontinues treatment. They engage in relationship with each patient and ensure a special experience for each patient they touch. 

We are looking for people who are:

• Flexible
• Committed
• Improvement focused
• Team focused
• Fun
• Curious
• Relationship focused
• Listeners who relate with people
• Self-Starters
• Eager to learn new skills

Essential Job Functions:

• Answering Phone
• Greeting Patients
• Scheduling New Patients
• Scheduling Current Patients
• Opening and Closing Duties
• Taking Payments
• Running Reports

Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Essential Job Skills:

• Communicates effectively and respectfully to Doctor and team
• Ability to demonstrate reliability and responsiveness to patients and team
• Excellent organizational and multi-tasking skills
• Establish and maintain good working relationships with various stakeholder groups
• Works collaboratively with administrative functions
• Shares and receives information, concerns and feedback in a supportive manner
• Ability to participate towards a common goal, reinforcing individual capabilities
• Practice shared accountability with other team members
• Ability to show empathy

Minimum Requirements:

• High School Diploma or GED
• Flexible Schedule
• 1-2 years recent experience in dental environment
• Dental/Medical insurance verification, claims and credentialing experience required
• Must be well versed in insurance terminology
• Position requires heavy phone work and computer literacy

Benefits:

• Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
• Robust 401k plan, including a company match up to 4%

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, walking for much of the day
• Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).