We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.

Role: Records Technician 

Job Type: Non-exempt

Reports To: Doctor & Practice Manager

Description: Records Technicians plays a vital role in ensuring each patient receives excellent treatment! They are responsible for the sterilization of instruments for the clinical team and updating patient records with 100% accuracy! 

We are looking for people who are:

• Flexible
• Committed
• Improvement focused
• Team focused
• Fun
• Curious
• Relationship focused
• Listeners who relate with people
• Self-Starters
• Eager to learn new skills

Essential Job Functions:

• Manage patient records and provide office tours when onboarding a new patient  
• Take patient x-rays and photos, including facial front, occlusal lower, intraoral right and left, etc. 
• Knowledge and understanding of impressions and pouring models 
• Accurately record keeping on all patients
• Ensure lab is fully stocked and backed up
• Assist both front and clinical team when needed 

Essential Job Skills:

• Communicates effectively and respectfully to Doctor and team 
• Ability to demonstrate reliability and responsiveness to patients and team 
• General knowledge and understanding of orthodontic treatment plans and care 
• Displays strong interpersonal skills and has a customer service mindset

Minimum Requirements:

• High School Diploma or GED
• Strong organizational skills 
• Flexible Schedule

Preferred Requirements:

• 1-2 years recent experience in dental environment

Benefits:

• Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD
• Robust 401k plan, including a company match up to 4%

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, walking for much of the day
• Manual dexterity Lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).